Resume

Summary

I'm a UX Designer with 8 years of experience designing consumer and enterprise applications for web and mobile. I love talking to users and customers, and then collaborating with others to figure out ways to reconcile user needs with business goals. I'm comfortable working on all stages of a project and especially enjoy diving right in when there's a lot of uncertainty. I'm experienced in testing high level concepts with users and continuing to refine and test ideas throughout the entire design process. 


Experience

Rakuten Travel

2017 - present

  • Designed Android version of new mobile application, Weekend+.

  • Preparing prototypes for users tests of different products with Japanese users. Observed, compiled notes, and analyzed results to deliver to product team.

Jama Software

2015 to 2017

Jama Software brings innovative analytics, solutions and insights to companies creating complex products and mission-critical software systems. With expanded product and service capabilities, the Jama Product Development Platform empowers large enterprises to accelerate development time, mitigate risk, slash complexity and verify regulatory compliance.

Representing the forefront of modern development, its rapidly growing customer base of more than 600 organizations — including SpaceX, NASA, Thales and Caterpillar — use Jama Software to streamline processes and bring complex products to market.

  • Interviewed users to identify product gaps and research future features on the roadmap.

  • Conducted task analyses with users to help the organization understand how to improve the current product and better meet the needs of customers.

  • Designed concept prototypes to quickly test with customers and validate future product features.

  • Created deliverables such as storyboards, prototypes, pixel-perfect mockups, and interaction animations to communicate designs with internal stakeholders.

  • Ran and observed usability sessions to identify product pain points. Analyzed results and shared findings with product managers to influence product strategy and design decisions.

  • Collaborated with product managers and developers in an agile environment to define requirements and ensure product met UI and UX standards.

  • Worked closely with cross-functional teams on different initiates such as analytics and trial onboarding.

Snapflow

2013 to 2015

  • Interface, interaction and visual design for the Snapflow platform.

  • UX research for client applications and the Snapflow platform.

  • Interface, interaction and visual design for client applications built on the Snapflow platform.

  • Working with clients to define requirements and create user stories for applications.

  • Wireframing and creating paper prototypes for both the platform and client applications.

  • Writing functional specifications and design guide documents for developers.

  • Print and corporate design such as office wall and window decals and art for social media pages.

Techno Garden

2011 to 2013

  • Worked on projects for mobile app startups as well as for established companies such as Eden Foods.

  • Helped clients craft feature lists in order to launch a minimum viable product.

  • Created wire frames and prototypes to test usability and help clients visualize the final product.

  • Worked with startup clients to create brand identities before creating app interfaces. Also worked with clients’ existing branding to design app interfaces.

  • Led QA testing for app releases. Created and managed bug reports and was responsible for giving the final OK on all app launches.

  • Designed Techno Garden logo, brand concept and marketing materials. Designed and managed the development of the Techno Garden website.

Freelance Graphic Design

2008 to 2011

  • Created event flyers for non-profits such as KBOO FM.

  • Designed and developed all versions of the website kawaiinails.com. Created all promotional materials, artwork and branding for Kawaii Nails.

  • Experience designing online distributed materials such as PDF tutorials.

  • Designed print materials such as brochures, booklets, flyers, business cards, and logos for local businesses.


Education

Bachelor of Fine Arts in Art & Design

2004 to 2008
The University of Michigan
Ann Arbor, MI

Graduated Cum Laude


Keywords

[Skills] User Experience Design, User Research, Interface Design, Visual Design, Design Thinking, User-Centered Design, Lean UX, Personas, Task Analysis, User Interviews, Surveys, Usability Testing, Wireframing, Prototyping, Workflows, Taskflows, Information Architecture, Analytics

[Tools] Sketch, Adobe Photoshop, Adobe Illustrator, OmniGraffle, Prott, Adobe AfterEffects, Origami, Principle, Adobe Premiere, Keynote, Powerpoint, Excel, Word